Terms of Service

1. Who we are

Payzio Corporation is pre-registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a money services business, and has applied to the Bank of Canada under the Retail Payment Activities Act. Neither registration has been granted yet. Until both are, Payzio does not accept customers and does not transmit money. We expect to begin operations on 30 September 2026, subject to those registrations. When we do, we will provide money transmission from Canada and the United States to supported destinations, currently Kenya and Somalia.

2. Eligibility & identity verification

You must be of legal age in your province or state and pass identity verification before your first transfer. We are required to verify your identity and to screen senders and recipients under applicable anti-money-laundering law.

3. Quotes, fees and exchange rates

Every transfer shows a fee and an exchange rate before you pay. The exchange rate includes a margin, which is disclosed on the quote. Your fee and rate are locked at the moment you confirm and pay.

4. Limits and review

Sending limits apply and may change over time. Some transfers may be held for review to meet our legal obligations; we will tell you what we need.

5. Delivery

Delivery times are typical, not guaranteed, and depend on payment confirmation and the receiving network. Recipient details, including a name that matches the receiving wallet, are your responsibility.

6. Cancellations and refunds

Cancellation and refund rights are described in your receipt and applicable law.

7. Contact

Questions about these terms: support@payzio.com.